Privacy Policy

1. Introduction

RubbishTips.com.au ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.rubbishtips.com.au (the "Website").

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Commonwealth) and are committed to ensuring that your personal information is handled in accordance with Australian privacy laws.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide when you:

• Contact us through our contact forms or email
• Submit feedback or suggestions about our website
• Report errors or request updates to facility information
• Subscribe to our newsletter or updates (if applicable)

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address and general location information
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referral sources
• Device information and screen resolution
• Date and time of your visit

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our website services
• To respond to your enquiries and provide customer support
• To improve our website functionality and user experience
• To update and maintain accurate facility information
• To analyse website usage patterns and trends
• To comply with legal obligations and protect our rights

4. Google Analytics and Tracking

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

Information Collected Includes:

• Number of visitors and page views
• Duration of visits and bounce rates
• Geographic location (city/state level only)
• Device and browser information
• Traffic sources and referral information

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-onor by enabling "Do Not Track" in your browser settings.

5. Google AdSense and Advertising

We use Google AdSense to display advertisements on our website. Google AdSense may use cookies and web beacons to serve ads based on your prior visits to our website or other websites.

How AdSense Works:

• Google uses cookies to serve ads based on your interests
• These cookies enable personalised advertising experiences
• You can control ad personalisation through Google's Ad Settings
• You can opt out of personalised advertising at any time

Third-party vendors, including Google, may show our ads on other websites and use cookies to serve ads based on your visits to our website.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors are coming from.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our website
• Advertising Cookies: Used to show relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our website.

7. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition
• With trusted service providers who assist in operating our website (under strict confidentiality agreements)

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Secure hosting and data storage practices

9. Your Rights and Choices

Under Australian privacy law, you have the right to:

• Access your personal information that we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications
• File a complaint with the Australian Privacy Commissioner

To exercise these rights, please contact us at privacy@rubbishtips.com.au.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

14. Complaints

If you believe we have breached your privacy rights, you can file a complaint with us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.